Participant

One of the core functionalities of Summit is the creation and management of individual participant members of employer groups. This includes the entry of their basic demographic information, the entry and management of their dependent relations, the entry of participant banking information, and the assignment and management of benefits. These actions and more are handled … Read More >>

Participant | Participant Central

Participant Central is the page that collects and configures various Participant related information such as Demographics, Dependent, Banking, Plans, Cards, etc. Here the user can add or view and edit participant information. To access Participant Central, The Premium Billing Statuses dropdown will display when the employer is a Premium Billing Only or CDH + Premium … Read More >>

Participant | Participant Central | Banking

Summit allows the user to capture Participant specific banking and reimbursement-related details. Participant banking details can be viewed and recorded on the Banking tab of Participant Central. Banking details at the Participant level can be updated at any time. * Required fields appear in Red To add Bank Details Go to Participant Participant Central Click on … Read More >>

Participant | Participant Central | Billing | Subsidies and Adjustments

There are certain cases where a subsidy may apply to a participant’s billing. These subsidies can reduce or even eliminate a participant’s premium responsibility, fee amount responsibility, or even both. These subsidies are assigned to the participant’s premium billing coverages, and Summit will automatically adjust the participant’s past, current, and/or future billing according to the … Read More >>

Participant | Participant Central | Events

Summit will trigger Premium Billing events and notifications when an event occurs and benefit coverage options are changed. The events will generate based on the TPA/Employer-level settings configured in Premium Billing | Notifications & Communications | Event Settings. In the Participant Central | Events tab, the Coverage Line grid contains “Coverage”, “Type” and “Status” columns. … Read More >>

Participant | Participant Central | Plans

Summit allows users to enroll Participants into the Plan offered by their Employer and to track the associated funding of those Plans (election amounts, etc.). The Plans tab allows users to view and manually assign the available plans to individual participants in Summit and perform Status Changes to premium billings coverages assigned to covered individuals. … Read More >>

Participant | Participant Central | Plans | Dependent Qualifying Events

Qualifying events are certain events that result in the right to continue benefit coverage under COBRA. An employee, spouse, and/or dependent child who loses coverage as a result of a qualifying event becomes a Qualified Beneficiary. Employment Termination, Reduction of Hours, Retirement, etc. are some examples of Qualifying Events. To access Dependent Qualifying Events, follow the … Read More >>

Participant | Participant Central | Plans | Policy Holder Qualifying Events

Qualifying events are certain events that result in the right to continue benefit coverage under COBRA. An employee, spouse, and/or dependent child who loses coverage as a result of a qualifying event becomes a Qualified Beneficiary. Employment Termination, Reduction of Hours, Retirement, etc. are some examples of Qualifying Events. To access Policy Holder Qualifying Events, follow … Read More >>

Participant | Participant Central | Plans | Qualifying Events

Qualifying events are certain events that result in the right to continue benefit coverage under COBRA. An employee, spouse, and/or dependent child who loses coverage as a result of a qualifying event becomes a Qualified Beneficiary. Employment Termination, Reduction of Hours, Retirement, etc. are some examples of Qualifying Events. To access Qualifying Events, Go to Participant. … Read More >>

Participant | Participant Central | Transactions | On Demand Reimbursements

The Summit has been designed to produce reimbursements to participants for the claims they have submitted to the TPA. TPAs can enter claims submitted by participants and specify a reimbursement method for those claims and create reimbursement checks/ACH files. The On Demand Reimbursements tool on the Participant Central | Transactions tab allows TPA users to … Read More >>

Participant | Participant Portal

The Participant Portal feature provides TPA users the ability to view and manage the user profile, coverages, cards, transactions, and investments (HSA) of the participants who all are registered in the Participant Portal from the perspective of a user accessing the Participant Portal. To access the Participant Portal, OR The “Login to Portal” link will … Read More >>

Participant | Participant Portal | Home

The purpose of the Participant Portal is to provide participants the ability to view their balances, view manual claims or card transactions that have processed against their elected plans, enter manual claims, and upload associated receipts to be reviewed and approved by the TPA. To access Home, Based on the employer’s benefit administration type: CDH-only, … Read More >>

Participant | Participant Portal | Investments

The Investments pages of the Participant Portal allow account owners of investment-enabled accounts to make investments, view their portfolio, trade shares of funds, liquidate shares, research funds and view relevant documents. Instructions for first-time investors can be found here. View Portfolio The View Portfolio screen displays the participant’s balances and the breakdown within their portfolio, … Read More >>

Participant | Participant Portal | Profile

Participants can view their account information in Participant Portal by clicking the User ID or user image displayed at the top of the Participant Portal page. * Required fields appear in Red To access Profile, Participant Profile From the Participant Profile page, the user can update the participant’s Name, Contact Details, Pass Phrase, Password, Security Questions, … Read More >>

Participant | Participant Portal | Transactions

The Participant Portal allows the Participant User to access, view, and enter different transactions. There are four subsections of the Transactions menu in the Participant Portal that may be accessed from the dropdown menu. These are Transaction History, Claims Vault, Transactions and Add a Transaction. Transaction History The Transaction History page will display by default … Read More >>

Participant | Participant Portal | Transactions | Add a Transaction – Repay Balance Due

The Repay Balance Due option allows a participant to return funds to their benefit account for denied or ineligible transactions. OR The system will display a grid of the outstanding balance due transactions.  This grid is based on the Ineligible or Expense Denied entries in the Transactions Requiring Attention list and displays the following details: … Read More >>

Participant | Participant Portal | Transactions | Add A Transaction – Update a Card Claim

Update a Card Claim page allows participant users to manually update an outstanding card transaction from the Participant Portal. This will allow them to provide substantiation for outstanding claims through the portal rather than submit a new claim, as well as modify some of the details of the card transaction. * Required fields appear in Red … Read More >>

Participant | Participant Portal | Transactions | Transaction History

The Transaction History page displays a participant’s transaction history across all plans, allows the user to search for specific transactions or those meeting certain criteria, and performs specified actions from the user. To access Transaction History, The Transaction History page is divided into subsections that are differentiated between CDH and PB transactions based on the … Read More >>

Participant | Participant Portal | Transactions | Transactions

Users can initiate transactions like Online claims, withdrawals, Repayment of the balance due, pay a premium, and Vault Claims via the Participant Portal. * Required fields appear in Red Online Transactions The Online Transactions section will display for all participants, but the verbiage displayed will depend on the participant’s plan type : From this screen, the … Read More >>

Participant | Participant Portal | Transactions | Transactions | Recurring Payments

Participants are able to set up recurring payments on the Transactions subscreen of the Participant Portal. Recurring Payments This link will open the Add/Edit Recurring Payments UI which allows participants to set up a recurring payment schedule for Premium Billing benefit premiums. Participants with banking information in Summit will be able to configure recurring auto-draft … Read More >>

Summit Initial HSA Investment Process

Summit offers investment-enabled Health Savings Accounts (HSAs) for individual participants. This feature allows participants to invest their HSA funds through Summit’s Investments platform available on the Participant Portal. Participants with investment-enabled HSAs will see an Investments menu option on the Participant Portal. The first time they click on Investments, they will be directed to the … Read More >>