PB ACH Returns and Credit/Debit Card Chargeback Best Practices

This page outlines the best practices for: ACH and Credit/Debit Card Management and Remittance The flexibility of Summit Premium Billing allows participants to make ACH and credit/debit cards via the Participant Portal and mobile app. The following are suggested best practices for managing ACH and card payment remittances and communications. Remit to Entity – Remit … Read More >>

Premium Billing File Fulfillment Editing

Summit produces an array of PDF documents throughout the day, ranging from Reimbursements and remittances to Premium Billing event communications to receipt requests and so on. Summit gives TPA users a centralized view where they can review, pause, and remove Premium Billing Communications before they are processed. TPA users are able to view the documents, … Read More >>

Processing

Processing covers a wide range of activities within Summit. Most administrative tasks that are outside the scope of setting up entities and plan design falls within the umbrella of processing. Processing tasks include manual claim entry and processing, importing and exporting, handling enrollment, and much more. The Processing subpages may be accessed from the Processing … Read More >>

Processing | Cash Management

Cash Management is used to track balances and funds moving in and out of associated bank accounts in Summit. This module tracks deposits and debits from real bank accounts. In the Cash Management module, the TPA can: * Required fields appear in Red To access Cash Management, Cash Management Cash Management transactions can be searched using … Read More >>

Processing | Data Exchange

The purpose of Data Exchange is to facilitate the secure exchange of data between Summit and third-party systems via the Integration Manager. It supports integration with payroll systems, online enrollment platforms, custodial systems, and more—using SFTP and/or manual file uploads and downloads through the Integration Manager user interface. TPAs and Partners can use flexible mapping … Read More >>

Processing | Data Exchange | Exports

One of the features of Summit’s Data Exchange is the ability to export a wide array of data using user-defined templates and reports. To access Data Exchange | Exports, The Exports tab displays a grid of all exports you have configured. The grid includes: By default, inactive exports (those without the Active checkbox selected in … Read More >>

Processing | Data Exchange | Report Management

 * Required fields appear in Red Summit offers extensive reporting capabilities as part of its data output functionality through Data Exchange. Unlike standard exports—which typically provide raw data for use in other systems, data validation, and similar tasks—reports are designed for human readability. They present the requested data in a structured, user-friendly format and can also be … Read More >>

Processing | Data Exchange | Schedules

Summit can output large volumes of data, files, and reports through Data Exchange to support your administrative needs. In addition to exporting data on demand, Summit allows you to schedule data exports. One of the key tools in Data Exchange is the ability to create and manage a wide range of schedules. You can associate different reports and data … Read More >>

Processing | File Fulfillment

Summit can produce files that are made available to TPAs on the File Fulfillment page. These files can be manually downloaded and sent to the TPA’s bank (e.g., Check/ACH files) for processing and participant reimbursement. The objective of DataPath File Fulfillment is to provide TPAs with a way to utilize DataPath’s banking partner for the automated processing of files—eliminating the need for manual … Read More >>

Processing | File Fulfillment | ACH Files

 * Required fields appear in Red The system can produce ACH files that are made available to TPAs on the File Fulfillment page. These files can be manually downloaded and sent to the TPA’s bank for processing and participant reimbursement. The objective of DataPath File Fulfillment is to provide TPAs with a way to utilize DataPath’s banking partner for the automated processing of ACH … Read More >>

Processing | File Fulfillment | Check Files

  * Required fields appear in Red Summit can generate Check files that are made available to TPAs on the File Fulfillment page. These files can be manually downloaded and sent to the TPA’s bank for processing and participant reimbursement. The goal of DataPath File Fulfillment is to enable TPAs to use DataPath’s banking partner for automated processing of Check files—eliminating the need for manual … Read More >>

Processing | File Fulfillment | Premium Billing Notification

Summit generates a variety of PDF documents throughout the day, including reimbursements, remittances, premium billing event communications, receipt requests, and more. To manage these documents, Summit provides TPA users with a centralized interface where they can review, pause, or remove Premium Billing Communications before they are processed. From this interface, TPA users can: These actions can be performed before the … Read More >>

Processing | On Demand Notices

The On Demand Notices page allows users to generate various participant communications on demand, including: ⚠️ Access Requirement: TPA users must have a role with Premium Billing access and the On Demand Notices feature enabled.   * Required fields appear in Red To access On Demand Notices, The On Demand Notices page will appear as shown below. TPA – This dropdown selector is available only to … Read More >>

Processing | Process Approvals

The Process Approvals section allows the user to view, approve, or reject various processes that require manual approval. These include ACH Returns, Contributions, Document Fulfillment, Election Changes, Events, Missing Information, Partner Messages, Premium Auto-Drafts, Online Enrollments, Reimbursements, Remittances, and Unapplied Receipts. * Required fields appear in Red To access Process Approvals, Process Approvals The Process Approvals screen displays … Read More >>

Processing | Process Approvals | Remittances

The Process Approvals | Remittances interface allows users to approve or decline Premium Receipts or Premium Fees that require manual approval. Premium Receipts or Premium Fees processed through Manual Remittance Schedule or On-Demand Remittance will appear in the Process Approvals | Remittances UI. Items processed through the Automatic Remittance Schedule will not appear in this interface. * Required fields appear in Red To access Remittances: Remittances When the user selects Remittances as the Process Type , the … Read More >>

Processing | Process Renewals

The Process Renewals module allows users to process the renewal of participant enrollments and employer plans. This screen will be disabled and hidden for Premium Billing-only TPAs. To access Process Renewals, Employer Plan Renewal Users can create a new plan year for one or more employer plans simultaneously using the Employer Plan Renewal tool. You can search for plans … Read More >>

Processing | Process Renewals | Participant Enrollment

The Participant Enrollment Renewal section is used to update and renew enrollment elections for participants. It allows users to review multiple participant enrollment elections on a single screen, make necessary changes, and renew those elections for the upcoming plan year. Users can apply filters such as Employer, Division, Plan Type, Plan Name, and Status to narrow down the list of participants displayed. To … Read More >>

Processing | Transaction Entry

The Transaction Entry screen of Summit’s Processing module allows the user to enter a wide variety of transactions pertaining to a participant’s benefit plans or accounts. This screen will be disabled and hidden for Premium Billing-only TPAs. If the user is a CDH+PB TPA user with access to this screen, no transactions may be entered … Read More >>

Processing | Transaction Entry | Contribution Return

Contribution Returns provide TPAs the ability to retroactively correct HSA contribution errors. This includes specifying the source of the contribution, the contribution date, the applicable Tax Year, and the amount to be returned.  * Required fields appear in Red To perform a Contribution Return, Contribution Return When Contribution Return is selected from the Transaction Type dropdown, the claim entry screen … Read More >>

Processing | Transaction Entry | Manual Claim

Manual Claims may be entered for participants for reimbursement from the Processing | Transaction Entry page by selecting the Manual Claim transaction type. This page outlines the process for entering Manual Claims in Summit.  * Required fields appear in Red To enter a Manual Claim, Manual Claim When the user selects Manual Claim as the transaction type, the … Read More >>

Processing | Transaction Entry | Manual Contribution

Manual Contribution allows users to manually enter contributions, either positive (adding money) or negative (removing money), outside of a contribution schedule.  * Required fields appear in Red To access Manual Contribution: Manual Contribution If Manual Contribution is selected from the dropdown list, the system will present the user with a manual contribution entry screen. This screen will allow the … Read More >>

Processing | Transaction Entry | Plan Repayment

TPAs can manually enter Plan Repayment transactions. A Plan Repayment is applied to specific ineligible/expense denied transaction(s). A Plan Repayment may not apply more money to the plan than what was taken from the plan by the ineligible/expense denied transaction(s). When the Plan Repayment is applied to the transaction, the repayment increases the balances of the plan(s) to which the claim was applied. … Read More >>

Processing | Transaction Entry | Removal of Contribution

Removal of Contribution provides the TPA the ability to correct HSA contribution amount mistakes retroactively. This includes identifying the source of the contribution(s), the date(s) on which the contribution(s) was made, the tax year to which the contribution was applied, and the amount to be returned. The correct information will be sent to HSAToday to facilitate … Read More >>

Processing | Transaction Entry | Return of Withdrawal

The Return of Withdrawal is a type of contribution that decreases total distributions but does not affect total contributions. It increases the available balance of the account, and once fully posted, it increases the disbursable balance as well.   * Required fields appear in Red To access Return of Withdrawal, Return of Withdrawal When the user selects Return of Withdrawal as … Read More >>

Processing | Transaction Review

The Transaction Review section allows users to review and approve or deny transactions that have been manually entered or created via debit card swipes. Additionally, users can review documentation that has been uploaded to substantiate claims and assign images sent via Summit Zip-Line™ to claims. This screen will be disabled and hidden for Premium Billing-only TPAs. To … Read More >>

Processing | Transaction Review | Carrier Claims

The Carrier Claims page allows users to view imported carrier claims to easily determine if the imported claims were matched to an existing card transaction in Summit or, if necessary, manually match the claim to the transaction. * Required fields appear in Red To access Carrier Claims, Carrier Claims When the user selects Carrier Claims from the Transaction Review dropdown, the following fields … Read More >>

Processing | Transaction Review | Debit Card

One of the primary functions of Summit is processing claims submitted by participants of CDH plans for reimbursement from their plan purses. Summit allows participants to use debit cards to access their accounts. Through the Debit Card tab of the Transaction Review page, the TPA can view and adjudicate all pending debit card transactions.   * Required fields appear in Red … Read More >>

Processing | Transaction Review | Unassigned Images

The Unassigned Images tab allows TPA users to review received image files/documentation and assign them to claim transactions. Options available here include: Only TPA users for whom the Summit Zip-Line™ EDM Feature Access is selected can access the Unassigned Images tab. * Required fields appear in Red To access Unassigned Images, Unassigned Images When users select Transaction Review > Unassigned Images, the following fields will … Read More >>

Processing | Transaction Search

The Transaction Search tab provides users with a centralized view of transactions and a set of search filters to review transaction sets that meet their criteria. To access Transaction Search, Transaction Search The Transaction Search page consists of three sections: Employer –This is a dropdown list that auto-populates with all employers present under the TPA. Users must select an … Read More >>