Communications

The Communications subsection of Settings is a centralized hub for communications generated by Summit. In addition to being able to configure general communications settings, from this page users can view the Report Repository to which reports designated to do so will be stored for future retrieval, and they may view, upload, and configure user-uploaded files … Read More >>

Communications | Entity Comm

The Entity Comm page allows users to indicate whether or not to send Report Repository file completion notices to individuals of selected entities. This page includes a radio button toggle that controls whether the communications rules being applied are TPA-level or for a specific Employer. If Employer is selected, a single-select employer dropdown will appear, … Read More >>

Communications | General Settings

The Communications | General Settings acts as a centralized location in Summit for users to configure the general settings for email communications. These settings may be configured generally for all employers linked to the TPA defaults or for a single employer by selecting that employer from the Employer selector. This page contains a grid with … Read More >>

Communications | Participant Communications

Summit sends email/letter communications to Participants once they are established in the system. On the Participant Communications page, the user will configure the communication settings for Welcome Notices and Card Issuance Communications. The purpose of the Welcome Notice is to inform participants that they have been added to the system and enrolled in benefits/plans and … Read More >>

Communications | Templates

The Communications Templates page allows users to view and configure the subject line and content of Report Repository File Completion notifications. The following merge fields are available for inclusion in the body of the communication: Users are able to choose between TPA notifications and Employer notifications on the Templates page. If the user selects Employer … Read More >>