PB ACH Returns and Credit/Debit Card Chargeback Best Practices

This page outlines the best practices for: ACH and Credit/Debit Card Management and Remittance The flexibility of Summit Premium Billing allows participants to make ACH and credit/debit cards via the Participant Portal and mobile app. The following are suggested best practices for managing ACH and card payment remittances and communications. Remit to Entity – Remit … Read More >>

Premium Billing

Summit Premium Billing was developed to allow participants to elect coverage for all benefit plan types.  Summit can bill the participant, do remittances, and generate events and notifications for the elected coverages, using the COBRA, Retiree, and Direct Bill interface. The user can edit the settings of the Premium Billing from the Settings menu. To … Read More >>

Premium Billing | Notifications & Communications

Summit users can customize and create notifications (letters and emails) to meet TPA and Employer needs. This section covers Premium Billing communication flexibility and features in Summit, which allows communications between the TPA, Employers, Carriers, and participants via letters and email. To access Premium Billing Notifications & Communications: The “Notifications & Communications” page will display (Fig. 2). … Read More >>

Premium Billing | Premium Auto Draft Settings

Premium Auto Draft Settings allows TPAs to draft premium payments from the checking accounts of participants that have opted in for auto-drafted payments. Schedules are used to generate or post Premium Auto Drafts in batches. Participants with default banking information that opt-in for premium payment auto-drafting will have their premium payment auto-drafted for each billing … Read More >>

Premium Billing | Premium Billing Default Settings

Summit allows the user to set up premium billing plan default settings on this page. Users can set rate expiration alerts, as well as view, modify, and create Employer templates here. To access Premium Billing Default Settings, Premium Billing Default Settings The Premium Billing Default Settings page is divided into two subsections. They are Rate … Read More >>

Premium Billing | Remittance Settings | Banking/Checking

The Banking/Checking tab allows the user to select an existing remittance bank account or to add and select a remittance bank account. The Banking/Checking is the default selected tab, containing 3 sections: General Operating Account, Default Remittance Account, and Carrier Remittance Options.   * Required fields appear in Red To access Remittance Settings | Banking/Checking, Banking/Checking The … Read More >>