Notifications and Communications

PB ACH Returns and Credit/Debit Card Chargeback Best Practices

This page outlines the best practices for: ACH and Credit/Debit Card Management and Remittance The flexibility of Summit Premium Billing allows participants to make ACH and credit/debit cards via the Participant Portal and mobile app. The following are suggested best practices for managing ACH and card payment remittances and communications. Remit to Entity – Remit … Read More >>

Premium Billing | Notifications & Communications

Summit allows users to customize and create notifications (letters and emails) to meet both TPA and Employer communication needs. This section covers Summit’s Premium Billing communication features, which support sending letters and email notifications between the TPA, Employers, Carriers, and Participants. To access Premium Billing Notifications & Communications: The Notifications & Communications page will display … Read More >>