Notifications and Communications

PB ACH Returns and Credit/Debit Card Chargeback Best Practices

This page outlines the best practices for: ACH and Credit/Debit Card Management and Remittance The flexibility of Summit Premium Billing allows participants to make ACH and credit/debit cards via the Participant Portal and mobile app. The following are suggested best practices for managing ACH and card payment remittances and communications. Remit to Entity – Remit … Read More >>

Premium Billing | Notifications & Communications

Summit users can customize and create notifications (letters and emails) to meet TPA and Employer needs. This section covers Premium Billing communication flexibility and features in Summit, which allows communications between the TPA, Employers, Carriers, and participants via letters and email. To access Premium Billing Notifications & Communications: The “Notifications & Communications” page will display (Fig. 2). … Read More >>